The Suspension Experts Focus

We obsess.  It’s not a job.  It’s not a hobby.  It’s a lifestyle.  We don’t watch the clock at the shop.  And we don’t stop thinking about suspension when we leave at the end of the day.  It’s mountain bikes only.  We don’t do trucks, we don’t do motorcycles.  It’s mountain bike suspension all day long. 

We focus on:

• Price. Our service will make your fork or shock like new again for much less than buying a new one.  For a fifth of the price, you can have a fork that is like new or even better than new because we’ve taken the time to go through it piece by piece.
• Attention to Detail. Our technicians tear down your fork or shock and go through it from top to bottom.  It doesn’t leave the shop until we are 100% satisfied with the work.   Our goal is for you to get it back and say “Wow!  This is better than I expected.”
• Customer Service. We answer the phone and return emails.   From our 20+ years in the industry, we’ve seen the gaps in customer service and promise real people with no attitude.
• Quick Turnaround. We feel your pain when you can’t ride.  That’s why we are committed to the quickest turnaround time in the business, usually 72 hours or less.  But we won’t cut corners to get it back to you.  So if something needs more work, we’ll  contact you to discuss your options.
• All Major Brands. We recognize that riders have different reasons for choosing their brand of suspension.  We work on nearly all major brands and as a result, we’ve often found solutions to suspension problems based on our exposure to a wide variety of products.  We want to make everyone’s riding experience better, not just those that ride a specific fork or shock.
• Rider specific tuning. Our technicians focus on each individual rider’s needs.  For every job, we factor in a rider’s height, weight, style of riding, trail conditions, and other unique factors as needed.